During the operation of EDI we continue to offer the same customer support to our clients as during the implementation process. We carry out modifications and the introduction of new messages in a way that ensures the continuing, seamless operation of existing EDI connections, and continue to liaise with partners. Our pricing system ensures that there is no need to sign a new agreement when requesting a new connection, as connections can be expanded according to the price specified in the existing agreement. During operation we offer a help-desk service via telephone and e-mail. You can find more information about our further customer support services in the “Customer support” menu item.